The Root Center focuses on Behavioral Health treatment, with a variety of addiction and mental health supports.

Our Services

The Root Center helps individuals struggling with substance use and/or mental health disorders. Counselors work with each patient to develop an individualized recovery plan which is based on the unique strengths, needs, abilities and preferences of each person served.

Medication assisted treatment

Medication is used collaboratively with counseling and behavioral therapies. Medications assist with reducing cravings and other withdrawal symptoms.

Intensive outpatient services

For those that qualify, a counseling and behavioral therapy program that supports sustained progress in recovery.

All Services


What To Expect

Patients who engage in services with the agency MAT (Medication Assisted Treatment Program) will be assigned to a primary counselor and will receive at a minimum one counseling session per month, an individualized recovery plan with ongoing updates, and a variety of support groups to choose from.

  • All patients are required to attend the two orientation groups within the first  60 days of treatment.
  • New patients who meet criteria for the Intensive Outpatient Program (IOP) services may be scheduled for that upon admission and as indicated during treatment as well.
  • Initially, all new patients will attend daily, except for Sundays when clinics are closed.
  • During treatment, patients may earn take-home bottles as they progress in treatment and will no longer need to attend daily.

Patients who engage in the IOP services will initially be assigned to attend 5 days per week Mon-Fri for a 3 hour time frame. The program includes a variety of recovery related topics and clinical process opportunities performed in a group setting. Over time, when patients are stabilizing in recovery, they may be reduced to attend 3 days per week. Typical duration in IOP is approximately 6 weeks in length, and based upon clinical treatment progress.

At the Root Center for Advanced Recovery, money shouldn’t be a barrier to your treatment. Medicaid, Medicare, and most private insurance carriers are accepted. If you are uninsured or under-insured, the Root Center for Advanced Recovery has generous policies for providing reduced-cost care (sliding scale payment policy) to those who need it, which makes treatment available to everyone.

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Recovery Journey

Recovery journey icons for Root Center for Advanced Recovery

Each patient’s journey will be a unique process and the agency is here to aid you on the path to success. The decision to enter a treatment program comes with courage and hope for a better future. The goal is to assist you in the process as quickly as possible with immediate services.

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How To Start


Hours And Locations

1098 Farmington Ave, Bristol, CT. 06010

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-589-6433

345 Main Street, Hartford, CT. 06106

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-525-2181

16-18 Weston Street, Hartford, CT. 06120

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-525-9376

16-18 Weston Street, Hartford, CT. 06120

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-527-5100

335 Broad Street, Manchester, CT. 06040

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-643-3210

70 Whiting Street, New Britain, CT. 06051

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-827-3313

931 Bank Street, New London, CT. 06040

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-447-2233

772 West Thames Street, Norwich, CT. 06360

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-886-0446

140 Commencial Blvd., Torrington, CT. 06320

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-482-8796

54-56 Boston Post, Road Willimantic, CT. 06226

5:30 A.M. to 5:00 P.M. – Monday - Friday

Call 860-456-7990


Onboarding Checklist
  • Identification: Drivers License, State ID or Passport
  • Verification of Current Address (Mail)
  • Social Security Card
  • Patients must meet the DSM criteria for a substance use disorder

Our Team

The Root Center has more than 250 dedicated team members committed to changing lives and empowering the courage and ability to change.


Our Counselors have come to the Root Center for Advanced Recovery from many different paths, but share a common passion for helping others, and a belief in the strength of our team.


Our Leadership is committed to changing lives and the conditions that surround the challenges of behavioral and mental heath.


Recovery Stories


I battled with stopping use and relapsing on my own multiple times and finally sought help at Hartford Dispensary…While in treatment, I tapered off of methadone successfully and transitioned to a sober house and eventually came home to Hartford. I...

All Recovery Stories
Recovery Stories


Being in the Hartford Dispensary Program afforded me the opportunity to build myself back up. I was able to go back to school and find meaningful employment…I was able to gain employment at the Hartford Dispensary as a recovery coach/case...

All Recovery Stories
Recovery Stories


Joining a methadone treatment program was the most fortunate step I’ve ever taken in my life.   When I was abusing drugs, all of my ambitions and goals were irrelevant. My only thoughts were, ‘how am I going to get...

All Recovery Stories