Are you a new telehealth provider? Check out Our Telehealth Tips & Tricks for getting started!!!


Our clients need us now more than ever. 


Isolation and loneliness are linked to increased depression, anxiety, immunodeficiency, and relationship disruption (1). Existing mental health and substance use issues will be exacerbated by the emotional and financial stress induced by the COVID19 crisis, and telehealth will be an invaluable tool in connecting with our clients and giving them the care they need. 


The COVID-19 crisis has launched clinicians into the world of telehealth, and for many, it is a brand new frontier. We know that you are dedicated to providing excellent, accessible care whether in-person or through telehealth; we have created a tips and tricks video to help our colleagues, and have gathered some vmaterials that may be helpful in understanding telemedicine and engaging clients.


Thank you for your ongoing dedication, perseverance, and good humor. We are proud of our mental health and addiction recovery professional community; the work we do saves lives. 




  • Teletherapy for Patients with OUD During Covid-19 and Beyond (WEBINAR) — April 27, 2020 at 5:00 PM EDT


      •  Clinical Assessment via Telehealth Applications
      • Best Practices for Delivering Telehealth


Tele-health Tips and Tricks


Telehealth Set Up 

  • Practice ahead of time if possible
  • Ensure good internet connection and “favorite” important sites so they’re readily available
  • Place camera at eye-level
  • Ensure that your background is appropriate and professional
  • Wear professional Attire
  • Ensure good lighting (primary light source should be in front of therapist facing camera)
  • Minimize background noise
  • Ensure confidentiality (others should not be in the room, follow all standard HIPAA guidelines)


Tools for Engaging Clients  

  • Orient the clients to the telemedicine process
  • Smile, and speak directly into the camera
  • Use props as appropriate (white boards/markers, illustrations, etc)
  • Use mindfulness strategies to help clients with anxiety; guided mindfulness exercises tend to translate well in telemedicine arena
  • When appropriate, offer special support around relationships, as social relationships may be exacerbated and/or altered by the stay-home/stay-safe measures***The following links can be copied and pasted into the “chat” section of your Doxy or Zoom group/individual session





  1. Hossain, Md Mahbub and Sultana, Abidaand Purohit, Neetu, Mental Health Outcomes of Quarantine and Isolation for Infection Prevention: A Systematic Umbrella Review of the Global Evidence (March 17, 2020). Available at SSRN: or 


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