For Families

We Treat Your Family Like Family

When it comes to substance addiction or mental health disorders, one-size-fits-all treatment methods tend to be ineffective. Like people, these illnesses are unique and require specialized care. The team at Root Center for Advanced Recovery are experts at employing medically proven modalities that help patients work through what’s ailing them, but no one knows your loved one like you do. That’s why it’s important for you to tell us how we can help your family.

We’ve created a stigma-free environment at the Root Center for the benefit of both our patients and their family members, so we hope you can shed any guilt or shame you’ve been harboring. The most important thing is that we want to be with your family as we collectively take the first step on your loved one’s road to recovery and optimal mental health.

How will we do it? Through compassionate care that has been successful for thousands of other patients like your loved one and healed thousands of other families like yours. You can’t change the past, but together we can change your family’s future.

Substance Use and Addiction

One of the most powerless feelings anyone can have is watching their loved one struggle with substance use and addiction. When most people think of addiction, we most frequently reflect on how the disease impacts the person using. Addiction can cause physical changes to one’s body, modifications to their behavior, and dramatic swings in relationships. What a lot of people don’t consider is the toll that addiction takes on the addict’s family — but we want you to know that we understand what you’re going through.

Depending on the dynamics of your family, you could be experiencing grief and heartache over the way your loved one’s addiction is affecting you or a spouse, their younger siblings, or even older relatives. It’s common for families to struggle with identifying or accepting the fact their loved one has a substance addiction. If that’s an obstacle that has been hard to overcome for you, there’s no reason to be ashamed.

If you’re still unsure if your loved one has a substance addiction, there are some behaviors to closely monitor for:

  • Dramatic personality changes
  • Frequent lying
  • Loss of interest in hobbies or activities
  • Borrowing or stealing money without an explanation
  • Hiding substances from those who may be concerned about how much they’re using
  • Physical changes, including rapid fluctuations in weight
  • Trouble establishing healthy sleep patterns
  • Uneasiness

The Root Center’s evidence-based treatment methods for addiction have been proven effective for both adults and teens. Not only do our programs promote small group discussions, but we also involve family members in our counseling modalities. We’ve found that these sessions increase communication, reduce stress, and help to resolve problems. Our family sessions are all facilitated by a masters-level counselor and last between 60 and 90 minutes.

Family therapy is just one facet of what we offer and is typically used in conjunction with other therapeutic interventions including:

  • Medication-Assisted Treatment (MAT)
  • Adult and Teen Intensive Outpatient Program (IOP)
  • Cognitive Behavioral Therapy (CBT)
  • Solution-Focused Brief Therapy (SFBT)

For more information on these methods, visit our services page.

Mental Health Disorders

In the same way substance addiction can add sorrow and anguish to a family, so too can a mental health disorder. It’s typical for parents to have some form of guilt or engage in self-blame. Siblings of someone with mental illness may feel pressure and frustration if they’re asked to take on extra responsibilities as a result of the disease’s impact. And, even in situations where it’s your spouse battling a mental health disorder, feeling anger toward the person you love is also common in this situation. What’s not healthy is normalizing the symptoms of a mental health disorder and trying to hide from it.

Mental health disorders affect one in five U.S. adults, so you’re not alone in what you’re going through. These disorders can range in severity with serious mental illness (SMI) substantially interfering or limiting one or more major life activities. Identifying the symptoms of a mental health disorder can be a challenge since most of us feel down or have bad days occasionally. The key is to look for patterns or frequent occurrences. Here are a few behaviors to watch for:

  • Confusion
  • Prolonged periods of sadness or irritability
  • Strong feelings of anger
  • Social withdrawal
  • Mood swings
  • Thoughts of suicide
  • Excessive worrying or irrational fears
  • Denial of obvious issues or concerns
  • Substance use

The Root Center beliefs firmly in holistic treatments that address the whole person, and we have a series of methods aimed at mental health disorders. Our approach to counseling includes individual, family, and small group sessions. In our family sessions, we’ll give you the chance to actively participate in your loved one’s progress toward optimal mental health. Some of the other evidence-based treatment methods that we rely on for mental health disorders include:

  • Motivational Enhancement Treatment (MET)
  • Cognitive Behavioral Therapy (CBT)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Dialectical Behavioral Therapy (DBT)
  • Solution-Focused Brief Therapy (SFBT)

For more information on these methods, visit our services page.

Stripping Away Stigmas

Substance use and mental health disorders have historically been a mark of disgrace on one’s reputation. These ailments carry a high burden of stigma and have been triggers for narrow-minded stereotyping. For example, a dependence on drugs has been viewed as immoral or the result of a lack of self-control. Meanwhile, people struggling with anxiety, depression and other mental health challenges have been ostracized and made to feel like outcasts.

At the Root Center, we are in a unique position to reduce the stigma surrounding these illnesses through treatment that focuses on honesty, self-awareness, and engagement with others. Fear of judgment means that people with substance use or mental health disorders are less likely to seek help and more likely to drop out of treatment programs in which they do enroll. Once internalized, stigma affects a person’s self-esteem and self-worth, and it damages relationships with loved ones.

The Root Center’s caring and compassionate staff works diligently to avoid using language that contributes to our patients feeling ashamed or embarrassed. Both in messaging used directly with patients and informal conversations with colleagues, stakeholders, and patients’ family members, our pledge is to never let what we say have a negative influence on the stigma-free environment we’ve worked so hard to build.

We implore our team members to provide education, model non-stigmatizing behavior, and provide non-judgmental and empathetic support. In order for that to work, we ask each member of our staff to:

  • Offer compassionate support
  • Display kindness to people in vulnerable situations
  • Listen while withholding judgment
  • See a person for who they are, not what drugs they use
  • Treat people with drug dependency or mental health disorders with dignity and respect
  • Avoid hurtful labels
  • Replace negative attitude with evidence-based facts
  • Speak up when someone is mistreated because of their behavioral health

Your Loved One’s Journey to Recovery

The patient experience is paramount at the Root Center and a key consideration in every decision we make as an organization. For your loved one, that experience can be broken down into four distinct phases: Starting the journey, Counseling, Treatment, and Ongoing support. We’ve provided brief snippets below to give you a glimpse into what your family can expect each step of the way.

Starting the Journey

Each patient’s journey will be a unique process, and the Root Center is here to aid you on the path to success. The decision to enter a treatment program comes with courage and hope for a better future. The goal is to assist your family in the process as quickly as possible with immediate services. Patients entering the MAT program are able to apply on a daily basis as well as receive their medication within the first 24 hours.


Patients are assigned to a primary counselor who will navigate the completion of an individualized recovery plan, discuss and review the treatment process, and start scheduling individual counseling sessions. Each patient is scheduled for counseling at a minimum of once per month. Counseling sessions will focus on the recovery plan goals, coping skills, support, and aftercare planning.


Treatment may consist of medication-assisted methods, individual counseling, intensive outpatient treatment, groups, recovery planning, as well as random drug and alcohol testing.

Ongoing Support

Ongoing support is provided at the clinic on both an individual and group level. Clinic supervisors, counseling staff, and our nurses are always available to assist clients as needed.