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Telehealth is HERE!!! Start today ✅❤👍

June 25, 2020


When it comes to your care, convenience is key. Root Center offers a range of effective and engaging telehealth services that bring compassionate and responsive care right to your doorstep!

What is Telehealth?

Telehealth is a method of delivering counseling services in which internet-based telecommunications technology is used to connect the client and therapist. Telehealth is very similar to a regular therapy appointment; you make your appointment with your counselor in advance and connect with them to receive quality, evidence-based care. There are many benefits to telehealth, including convenience, accessibility, and flexibility. Telehealth removes barriers to care, like timing and transportation issues, and allow clients to get the care they need right when they need it.

Telehealth is shown to be as effective as in-person therapy in treating many mental health disorders; your clinician will work with you to determine what modality of treatment will benefit you the most.

What to Expect

Telehealth sessions are very similar to traditional in-person therapy sessions. You will schedule your telehealth session in advance, and meet with your practitioner at a particular time to engage in counseling. Typically telehealth is done through video conferencing; your practitioner will provide you a link to click at the time of your appointment, and this will bring you to a technology platform that will connect you to your therapist in real-time with video and audio (very similar to FaceTime or Skype). Telehealth platforms used by Root Center are HIPAA-compliant, so your information will stay private and confidential. Telehealth may also be done via telephone, without the video conferencing aspect. This mode of telehealth may change in the future depending on state and federal approval; for the best experience, video and audio conferencing is typically recommended.

At the start of an individual telehealth psychotherapy appointment, your therapist will ensure good connection, confirm your geographic location, and explain that limitations of confidentiality. Your therapist will always conduct telehealth sessions in a secure, quiet and confidential location. Clinicians are obligated to follow ethical and best practice standards, as they would during face-to-face sessions.

The therapist may also work with you to develop a safety plan and a plan for reconnecting in the event of a disconnection (i.e. loss of internet service). Your clinician will provide appropriate information about telehealth, and you will be invited to ask questions and offered additional resources as needed. We are committed to providing you with a positive, engaging experience at all times.

The content of your telehealth session will depend on your individual goals, needs and treatment plan. You may spend your sessions processing stressors, practicing skills, or discussing aspects of your care. At the end of your session, your counselor will complete a recap, discuss any work that will be helpful for you between sessions, and work with you to determine the next time you will meet for therapy.

Telehealth can be sued for couples counseling, group therapy, family therapy, and intensive outpatient programming.

Have questions about Root Center’s telehealth services? Call today and our compassionate, supportive team will assist you!