Root Center New Britain’s Grand Opening

April 7, 2022

The Root Center for Advanced Recovery, one of Connecticut’s leading mental health and substance-use treatment organizations and oldest nonprofit agencies, celebrated the opening of its purpose-built new clinic at 542 East Main Street in New Britain today.

The Root Center has been serving the New Britain community for nearly 40 years, treating more than 700 patients per day in its original facility at 70 Whiting Street. To accommodate the growing demand for its services and to support the introduction of new patient services, Root began looking for a new location in 2019 and after thoughtful planning and design work, broke ground in early 2021. The new 10,000 square foot facility is purpose-built, with four large and flexible group meeting rooms, 17 individual counseling offices, and a kids play area within line of sight for parents or guardians as they receive treatment. 


Additional services to support varied facets of holistic recovery, in all its forms, will be strategically integrated into this site over the next few years. Root Center New Britain also plans to open the location up for free community events, including forums on pertinent topics facing our community, particularly as they relate to behavioral health, as well as recovery-based meetings. 

Today’s celebration featured remarks about the critical importance of the Root Center’s work from New Britain Mayor Erin Stewart, New Britain’s delegation to the State Legislature – Representatives Petit, Sanchez and Tercyzk, DMHAS Commissioner Nancy Navarretta, and Root Center President & CEO Steven Zuckerman, along with personal reflections from both a patient and a Senior Counselor from the New Britain clinic.


“We are thrilled to open our beautiful new clinic and to offer our neighbors in New Britain easy access to our expert team and critical services.” said President & CEO Steven Zuckerman. “As behavioral health needs continue to change, our new facility will allow us to enhance and expand our clinical treatment service offerings, provide increased patient and community education, and become an even richer resource for the New Britain community.” 


Root Center for Advanced Recovery is a holistic behavioral health center, headquartered in Manchester, CT, that serves over 5,500 patients each day. Root Center offers an array of treatment services for adolescents and adults with mental health and substance use disorders; services include medication assisted treatment, intensive outpatient programming, day treatment programming, outpatient therapy services, both in-person and virtual, and school-based services. Root Center began serving the community in 1871 and continues to create relationships that empower clients and support change. Center locations include Bristol, Hartford, Manchester, Middletown, New Britain, New London, Norwich, Torrington, and Willimantic. 


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International Overdose Awareness Day is recognized yearly on August 31st. This year, the Root Center for Advanced Recovery hosted our Annual International Overdose Awareness Day Remembrance Ceremony in our Manchester Memorial Garden. This year, the Office of the Chief Medical Examiner reported 929 overdose deaths. This number was down more than 20% from the year prior, but there is still a lot of work that remains to be done so that no other family has to endure a such a loss. Every year, during Overdose Awareness Week, Root invites the community to join us as we come together to honor and remember those lost to overdose, and support those still struggling. The event was held in our Memorial Garden, w e began with some brief remarks from Root Leadership, Community Leaders, like Senator Saud Anwar, Senator MD Rahman, and State Representative Geoff Luxenberg. We also heard from a Root Center patient! Like last year, we put out a handmade box gifted to us by a patient at our Torrington Clinic, who is celebrating two years in recovery. The box is meant to encourage the community to write notes with the provided paper, and leave them in between the stones of our Remembrance Wall. This year, we included a Burning Ceremony in the garden, burning the notes collected last year and allowing the wind to take the ashes and wishes wherever they're meant to be. It was a beautiful display of hope, with the warmth of the fire offering comfort to those impacted by the disease of addiction. The box will remain out in the garden until 9/2. The public is welcome to stop by to visit, leave a note, and enjoy the serene beautiful sanctuary.
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