Root Center New Britain’s Grand Opening
April 20th, 2026
The Root Center for Advanced Recovery, one of Connecticut’s leading mental health and substance-use treatment organizations and oldest nonprofit agencies, celebrated the opening of its purpose-built new clinic at 542 East Main Street in New Britain today.
The Root Center has been serving the New Britain community for nearly 40 years, treating more than 700 patients per day in its original facility at 70 Whiting Street. To accommodate the growing demand for its services and to support the introduction of new patient services, Root began looking for a new location in 2019 and after thoughtful planning and design work, broke ground in early 2021. The new 10,000 square foot facility is purpose-built, with four large and flexible group meeting rooms, 17 individual counseling offices, and a kids play area within line of sight for parents or guardians as they receive treatment.
Additional services to support varied facets of holistic recovery, in all its forms, will be strategically integrated into this site over the next few years. Root Center New Britain also plans to open the location up for free community events, including forums on pertinent topics facing our community, particularly as they relate to behavioral health, as well as recovery-based meetings.
Today’s celebration featured remarks about the critical importance of the Root Center’s work from New Britain Mayor Erin Stewart, New Britain’s delegation to the State Legislature – Representatives Petit, Sanchez and Tercyzk, DMHAS Commissioner Nancy Navarretta, and Root Center President & CEO Steven Zuckerman, along with personal reflections from both a patient and a Senior Counselor from the New Britain clinic.
“We are thrilled to open our beautiful new clinic and to offer our neighbors in New Britain easy access to our expert team and critical services.” said President & CEO Steven Zuckerman. “As behavioral health needs continue to change, our new facility will allow us to enhance and expand our clinical treatment service offerings, provide increased patient and community education, and become an even richer resource for the New Britain community.”
Root Center for Advanced Recovery is a holistic behavioral health center, headquartered in Manchester, CT, that serves over 5,500 patients each day. Root Center offers an array of treatment services for adolescents and adults with mental health and substance use disorders; services include medication assisted treatment, intensive outpatient programming, day treatment programming, outpatient therapy services, both in-person and virtual, and school-based services. Root Center began serving the community in 1871 and continues to create relationships that empower clients and support change. Center locations include Bristol, Hartford, Manchester, Middletown, New Britain, New London, Norwich, Torrington, and Willimantic.
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