Root Center New Britain’s Grand Opening

Apr 07, 2022

The Root Center for Advanced Recovery, one of Connecticut’s leading mental health and substance-use treatment organizations and oldest nonprofit agencies, celebrated the opening of its purpose-built new clinic at 542 East Main Street in New Britain today.

The Root Center has been serving the New Britain community for nearly 40 years, treating more than 700 patients per day in its original facility at 70 Whiting Street. To accommodate the growing demand for its services and to support the introduction of new patient services, Root began looking for a new location in 2019 and after thoughtful planning and design work, broke ground in early 2021. The new 10,000 square foot facility is purpose-built, with four large and flexible group meeting rooms, 17 individual counseling offices, and a kids play area within line of sight for parents or guardians as they receive treatment. 


Additional services to support varied facets of holistic recovery, in all its forms, will be strategically integrated into this site over the next few years. Root Center New Britain also plans to open the location up for free community events, including forums on pertinent topics facing our community, particularly as they relate to behavioral health, as well as recovery-based meetings. 

Today’s celebration featured remarks about the critical importance of the Root Center’s work from New Britain Mayor Erin Stewart, New Britain’s delegation to the State Legislature – Representatives Petit, Sanchez and Tercyzk, DMHAS Commissioner Nancy Navarretta, and Root Center President & CEO Steven Zuckerman, along with personal reflections from both a patient and a Senior Counselor from the New Britain clinic.


“We are thrilled to open our beautiful new clinic and to offer our neighbors in New Britain easy access to our expert team and critical services.” said President & CEO Steven Zuckerman. “As behavioral health needs continue to change, our new facility will allow us to enhance and expand our clinical treatment service offerings, provide increased patient and community education, and become an even richer resource for the New Britain community.” 


Root Center for Advanced Recovery is a holistic behavioral health center, headquartered in Manchester, CT, that serves over 5,500 patients each day. Root Center offers an array of treatment services for adolescents and adults with mental health and substance use disorders; services include medication assisted treatment, intensive outpatient programming, day treatment programming, outpatient therapy services, both in-person and virtual, and school-based services. Root Center began serving the community in 1871 and continues to create relationships that empower clients and support change. Center locations include Bristol, Hartford, Manchester, Middletown, New Britain, New London, Norwich, Torrington, and Willimantic. 


Recent Posts

01 Mar, 2024
The Root Center is proud to announce that we had a successful Grand Opening ceremony for our newest Healthcare Clinic, which is the first and only mental health and addiction treatment facility to offer methadone in Middlesex County. The statistics regarding mental health and addiction treatment needs are staggering. Middlesex County had previously seen the highest year-over-year increase in overdose deaths, and yet, it was the only county in Connecticut with no methadone clinic, as it previously had bylaws in their planning and zoning regulations explicitly prohibiting methadone clinics within city limits. This new clinic will help change the face of recovery for residents in Middlesex County, giving them the option of seeking treatment in their own community, rather than having to travel, often lengthy distances, on public transit or rideshare services, 6 days a week as they begin treatment. Our goal at the Root Center is to be able to offer mental health and addiction treatment services across Connecticut, especially to those often most marginalized in our communities. We are striving to make treatment more inclusive and accessible for those in need, as we know one of the greatest predictors of treatment success is services close to home as it helps to facilitate sustained participation. We are honored to now have a state-of-the-art clinic that we hope will make our patients and staff feel dignified and proud when they walk into the building. With the help of Tecton Architects , we are redefining what it looks like to recover. We want to make sure that our healthcare facilities look no different than any other type of establishment that someone would go to to seek care. This new clinic is located at 392 Washington Street in Middletown. We anticipate accepting patients at the end of March. Please call our Central Admissions to learn more at (800) 862-2181. Special thanks to all of our state legislators, Middletown Mayor, Ben Florsheim, community members, and media partners for helping to make this a success. We know this new facility will go on to help the more than 150 patients we anticipate treating. Check out the photos below of the clinic, and our Grand Opening celebration!
27 Feb, 2024
Our partnership celebration with Pequot Health Care and the Mashantucket Pequot Tribal Nation was a day to remember! Thank you so much to everyone who made it possible, and an extra special thank you to the Yootay Singers for their amazing opening and closing drum! We are so excited for this partnership, as we know it will go on to help so many who are in need of mental health and addiction treatment. Some of the folks pictured throughout: Dr. Setu Vora - MPTN CMO Bruce Simons - Root Center Board President MPTN Council Chairman Rodney Butler Chris Manzi - PHC President Heather Angel Mars-Martins - PHC Margaux Farrell - Root Center Marketing Director Patricia Rehmer - Root Center and PHC Board Member State Representative Aundr é Bumgardner Shanna Reels - Director of Tribal Health Service at MPTN Yootay Singers
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The Root Center is now offering problem gambling treatment! Is gambling a problem in your life? Are you ready to start your recovery journey? Join us Friday mornings from 9am to 10am for our problem gambling program hosted virtually, and in-person at our New London Clinic: 931 Bank Street. What to expect? A safe space to discuss the impact of gambling your life. Identify the ways gambling may contribute to substance use. See how gambling has altered your family unit and socializing. Build skills to cope and identify community supports. Recognize you are NOT alone! Please call our Central Admissions line at (800) 862-2181 for more information.
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